Grandmafucker! My wallet got stolen today at One Utama. Brought mum for lunch and was browsing through clothes at Padini Authentics at the old wing when some girls swamped me. So big space elsewhere but two of them shoved me while feigning to reach for clothes. I glared at them indignantly and went back to dig clothes for mum. Then I smelled something fishy and quickly checked my handbag. Machaohai it was unzipped halfway. I tore the rest of the zipper open, my heart weighing like lead. My gut feeling was right. Bitches took my wallet! I yelled. Everyone in the shop stared. My mum swore she saw the bitches walked/ran out.
I went to make a report at the info counter. Was still kinda dazed. As I was filling up the Lost Item Report Form, I saw another girl coming to report her stolen wallet as well. She was in Blook, checking out belts when someone shoved her. And ripped her bag open and took her wallet. Fuck. Her two thief-bitches had KNIVES ok. Her bag was literally gutted. Suddenly I realised that I know this girl of similar fate. She was in my college! Cibai. When we're both hugging and lamenting about our misfortune, an angry parent yelled at the info counter people to see their CCTV because his daughter's cellphone was picked. Oh. My. Gee. All within 5 minutes. Makes me wonder how many cases One Utama handles in a day. AND HOW COME THERE'S NO BETTER CCTV SYSTEM INSTALLED!
I demanded to see the CCTV recordings inside Padini Authentics (both floors) and outside on the corridor. Security guard said I need to furnish the police report for them to allow the CCTV recordings to be reviewed. Mahai. Nevermind. I did my police report, cancelled my cards and convinced myself that the 30-second incident really did happen. Then I went back to One Utama, showed them my police report and nicely asked them to check the CCTV recordings. I was sure I could recognise the two bitches. About my age, casual wear, hair in a ponytail, Malay/Filipino.
"I'm sorry Miss. We don't have CCTV inside the outlets."
Bloody hell.
"And our CCTVs on the corridors are static. And I don't think any of them point at Padini Authentics."
Hot bloody hell assreamerunclefuckergrandmalickerlittlekidstoucher.
Why say so confidently I can replay the incident through CCTV recordings and shoo me off to make police report-lah? Mahai. Pissingly I demanded to see the recordings of NEARBY CCTVs anyway. Then have to wait for the guard to photocopy my police report, slowly bring me to the Control Room, yak a few minutes with the supervisor there (who promptly took off after feigning interest in my case for a few minutes)... and then the tape with THE only POSSIBLE angle to identify my two bitches was kaput. When rewound it showed only grainy blackness and the word "Loss"... Macibai I know about my loss already ok. Show me the faces of the bitches so they can print it out big-big and display it everywhere in One Utama so nobody else has to go through what I did. Of course it'd be an added bonus if they're stabbed and robbed on their way home with my wallet... but I'm willing to take that back if One Utama cleaners find my wallet and IC and driver's license and return them to me. And my Uptown parking access and office access cards. And my bloodgroup and insurance healthcard. Take my credit cards, take my ATM cards. Take take take. Take the cash also. Gimme back my documents and important namecards I have inside macibaiiiiiii.
Bitches, may your assholes be infested with the fleas of 1000 Afghan camels and may your arms grow too short to scratch.
One Utama, seriously... do something about the CCTV. And please ask your managers on duty to have some balls. Why don't dare to see me? What kind of effing customer service is this?
I went to make a report at the info counter. Was still kinda dazed. As I was filling up the Lost Item Report Form, I saw another girl coming to report her stolen wallet as well. She was in Blook, checking out belts when someone shoved her. And ripped her bag open and took her wallet. Fuck. Her two thief-bitches had KNIVES ok. Her bag was literally gutted. Suddenly I realised that I know this girl of similar fate. She was in my college! Cibai. When we're both hugging and lamenting about our misfortune, an angry parent yelled at the info counter people to see their CCTV because his daughter's cellphone was picked. Oh. My. Gee. All within 5 minutes. Makes me wonder how many cases One Utama handles in a day. AND HOW COME THERE'S NO BETTER CCTV SYSTEM INSTALLED!
I demanded to see the CCTV recordings inside Padini Authentics (both floors) and outside on the corridor. Security guard said I need to furnish the police report for them to allow the CCTV recordings to be reviewed. Mahai. Nevermind. I did my police report, cancelled my cards and convinced myself that the 30-second incident really did happen. Then I went back to One Utama, showed them my police report and nicely asked them to check the CCTV recordings. I was sure I could recognise the two bitches. About my age, casual wear, hair in a ponytail, Malay/Filipino.
"I'm sorry Miss. We don't have CCTV inside the outlets."
Bloody hell.
"And our CCTVs on the corridors are static. And I don't think any of them point at Padini Authentics."
Hot bloody hell assreamerunclefuckergrandmalickerlittlekidstoucher.
Why say so confidently I can replay the incident through CCTV recordings and shoo me off to make police report-lah? Mahai. Pissingly I demanded to see the recordings of NEARBY CCTVs anyway. Then have to wait for the guard to photocopy my police report, slowly bring me to the Control Room, yak a few minutes with the supervisor there (who promptly took off after feigning interest in my case for a few minutes)... and then the tape with THE only POSSIBLE angle to identify my two bitches was kaput. When rewound it showed only grainy blackness and the word "Loss"... Macibai I know about my loss already ok. Show me the faces of the bitches so they can print it out big-big and display it everywhere in One Utama so nobody else has to go through what I did. Of course it'd be an added bonus if they're stabbed and robbed on their way home with my wallet... but I'm willing to take that back if One Utama cleaners find my wallet and IC and driver's license and return them to me. And my Uptown parking access and office access cards. And my bloodgroup and insurance healthcard. Take my credit cards, take my ATM cards. Take take take. Take the cash also. Gimme back my documents and important namecards I have inside macibaiiiiiii.
Bitches, may your assholes be infested with the fleas of 1000 Afghan camels and may your arms grow too short to scratch.
One Utama, seriously... do something about the CCTV. And please ask your managers on duty to have some balls. Why don't dare to see me? What kind of effing customer service is this?
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